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Citizen Charter

  • Mission:
    • To create citizen friendly mode of public service delivery.
  • Vision:
    • To ensure timely and transparent delivery of services in accordance with Arunachal Pradesh Right to Public Service Act, 2016 and Arunachal Pradesh Right to Public Rules, 2017.
  • Our Clients:
    • Citizens of the Papum Pare district and visitors.
  • Our Services:
Sl No. List of Services
1 Issuance of PRC
2 Issuance of Income Certificate
3 Issuance of ST Certificate
4 Grant of Trading License
5 Renewal of Trading License
6 Land Possession Certificate
7 Issuance of ILP
8 Non-encumbrance Certificate
9 NOC for Mortgaging Govt. allotted land to financial institutions/bank for obtaining loan
10 Issue of license (Retail/Wholesale of IMFL)
11 Renewal of License (Retail/Wholesale of IMFL)
12 Issuance of Birth Certificate
13 Issuance of Death Certificate
14 NOC on Land Encroachment
15 Issuance of Ration Card (BPL)
16 Issuance of Ration Card (APL)
17 Issuance of Learner’s License
18 Issuance of Driving License
19 Renewal of Driving License
20 Transfer of Ownership of Vehicle
21 Issuance of Registration Certificate of Vehicle
  • Timelines for disposal of services
Sl No. Department List of Services Designated Officer Stipulated Time for Designated Officer
1 Deputy Commissioner Issuance of PRC EAC/CO(J/S) 3 days
2 Deputy Commissioner Issuance of Income Certificate EAC/CO(J/S) 3 days
3 Deputy Commissioner Issuance of ST Certificate EAC/CO(J/S) 3 days
4 Deputy Commissioner Grant of Trading License TDO 45 days
5 Deputy Commissioner Renewal of Trading License TDO 1 days
6 Deputy Commissioner Land Possession Certificate DLR&SO 15 days
7 Political Department Issuance of ILP EAC/CO (Permanent/Temporary) 3 days
8 Political Department Non-encumbrance Certificate DLR&SO 15 days
9 Political Department NOC for Mortgaging Govt. allotted land to financial institutions/bank for obtaining loan EAC (Jud) 1 days
10 Tax & Excise Department Issue of License (Retain/Whole sale of IMFL) DC (Recommending Authority) 15 days
11 Tax & Excise Department Renewal of License(Retail/Whole sale of IMFL Supdt. (Tax & Excise) 5 days
12 Eco & Statistics Issuance of Birth Certificate Asstt. Director (Economic& Statistics) 1 Week
13 Eco & Statistics Renewal of License(Retail/Whole sale of IMFL Asstt. Director (Economic& Statistics) 1 Week
14 Food & Civil Supplies Issuance of Ration Card (BPL) DF&CSO 15 days
15 Food & Civil Supplies Issuance of Ration Card (APL) DF&CSO 15 days
16 Transport Department Issuance of Learner’s License DTO 7 days
17 Transport Department Issuance of Driving License DTO 7 days
18 Transport Department Renewal of Driving License DTO 7 days
19 Transport Department Transfer of Ownership of Vehicle DTO 7 days
20 Transport Department Issuance of Registration Certificate of Vehicle DTO 7 days
  • How to avail services
Sl No. Nature of the Service Supporting Document Required Contact Person
1 ST Certificate
  • Mandatory:
    • Verification document from GB/HGB and Admn. Officer
    • Attested copy of land Allotment Passbook (Urban) of Father/Guardian corresponding to Present Address OR Attested copy of LPC (Rural) of Father/Guardian corresponding to Present address.
    • Passport size Coloured Photo
    • Attested copy of Birth Certificate
    • Attested copy of Father’s ST Certificate
    • Attested copy of Applicant’s PRC
 Name of Officer:- Dr. Nikita Panggam
Designation: EAC
Contact No. 9402773262.
e-mail ID: nikita.panggam@arn.gov.in
2 Dependent Certificate
  • For Scheduled Tribe:
    • Attested copy of ST Certificate
    • Guardian’s ST Certificate/ID Card
    • Passport size photo – 2 copies
  • For Others:
    • Attested copy of the documents of last school attended
    • Attested copy of guardian’s ID Card/ILP
    • Passport size photo -2 Nos.
 Name of Officer:- Dr. Nikita Panggam
Designation: EAC
Contact No. 9402773262.
e-mail ID: nikita.panggam@arn.gov.in
3 Income Certificate
  • Mandatory:
    • Salary statement for last 12 months from DDO( Government Employee) or Certificate from BDO(for Rural areas)
      And
      Certificate from DAO,DHO,DVO,etc(for persons having income from Agriculture, Horticulture and Veterinary Sources)
      (APSTNon-Government Employee)
      And
      Self declaration of the income executed before the E/Magistrate.
      IT Return/Form 16(Non APST Non- Government Employee)
  • Optional:
    • Proof of Address: Attested copy of Voter’s ID Card/ Adhaar Card/LPC/Land Allotment Passbook/Ration Card/LPG Card/Driving License
 Name of Officer:- Dr. Nikita Panggam
Designation: EAC
Contact No. 9402773262.
e-mail ID: nikita.panggam@arn.gov.in
4 Temporary Resident Certificate(TRC)
  • For Scheduled Tribe:
    • Attested copy of ST Certificate
    • Guardian’s ST Certificate or ID Card
    • Passport size photo – 2 copies
  • For Others:
    • Attested copy of the documents of last school attended
    • Attested copy of guardian’s ID Card/ILP
    • Passport size photo -2 Nos.
 Name of Officer:- Dr. Nikita Panggam
Designation: EAC
Contact No. 9402773262.
e-mail ID: nikita.panggam@arn.gov.in
5 Character Certificate
  • Letter of Recommendation by Head of the Department, Govt. of Arunachal Pradesh (Govt. employee)
    Or

  • Police Verification Report from the local Police Station (Non-Government employee)
    Or
  • Letter of Recommendation by the Head of Educational Institution (Student)
  • Passport sized Coloured Photo.
 Name of Officer:- Dr. Nikita Panggam
Designation: EAC
Contact No. 9402773262.
e-mail ID: nikita.panggam@arn.gov.in
6 Character Certificate
  • Mandatory:
    • Verification document from GB/HGB and Admin. Officer
    • Attested copy of Land Allotment Passbook (Urban) of Father/Guardian corresponding to Permanent Address.
    • Attested copy of Land Possession Certificate (Rural) of Father/ Guardian corresponding to Permanent Address.
    • Attested copy of Father’s PRC.
    • Passport sized Coloured Photo
    • Attested copy of Birth Certificate
    • Attested copy of Applicant’s Tribe Resident Certificate
    • Surrendering of previous PRC, in case of change in Address
 Name of Officer:- Dr. Nikita Panggam
Designation: EAC
Contact No. 9402773262.
e-mail ID: nikita.panggam@arn.gov.in
7 Live Birth Registration
  • Medical document of birth in case birthy reported within 21 days.
  • Affidavit and challan, in case of delayed registration i.e. after 21 days.
Name of Officer:- Smti E.M. Riram.
Designation: Assistant Director (Economics & Statistics)
Contact No. 9436068729
e-mail ID: dsopapumpare@rediffmail.com
8 Death Registration
  • Filled up Form 4A in case of institutional death.
  • Filled up Form A in case of Home Death.
  • Affidavit and Challan in case of delayed reporting.
  • Aadhar of the deceased.
Name of Officer:- Smti E.M. Riram.
Designation: Assistant Director (Economics & Statistics)
Contact No. 9436068729
e-mail ID: dsopapumpare@rediffmail.com
9 Photo Inner Line Pass
  • For Govt. employee/their family members:
    • Passport size photo -2 Nos.
    • Attested copy of ID Card.
    • Recommendation from concerned Employer or Head of Office where the staff member is working.
    • Xerox copy of Aadhar card of the applicant.
    • Final Vaccination Certificate.
  • For Others:
    • Signature of local guardian with documents.
    • Applicant’s Election card from native place/Aadhar Card/Indian Passport issued by the competent authority.
    • Passport Size photos – 2 Nos.
    • Final Vaccination Certificate.
Name of Officer:- Dr. Nikita Panggam
Designation: EAC
Contact No. 9402773262.
e-mail ID: nikita.panggam@arn.gov.in
10 Photo Inner Line Pass Renewal (Pvt)
  • Original ILP Pass.
  • Final Vaccination Certificate.
  • Signature of local guardian with documents.
  • Applicant’s Election card from native place/Aadhar Card/Indian Passport issued by the competent authority.
Name of Officer:- Dr. Nikita Panggam
Designation: EAC
Contact No. 9402773262.
e-mail ID: nikita.panggam@arn.gov.in
11 Provisional Inner Line Pass
  • Photo copy of Aadhar Card/Election Card/Driving License/Indian Passport.
  • Final Vaccination Certificate.
 Name of Officer:- Dr. Nikita Panggam
Designation: EAC
Contact No. 9402773262.
e-mail ID: nikita.panggam@arn.gov.in
12 Trade License New
  • LPC
  • ST Certificate
  • PRC, Voter ID, Driving License,Aadhar Card etc for address and age proof./li>
  • Self declaration affidavit.
  • NOC from area administrative officer.
  • Lease agreement affidavit with LPC/Building owners executed before EM.
  • Passport size Photo-2 nos.
  • Photograph of proposed buisness building/location.
  • NOC from business/trade items related to health/forest/education/agri-horti/town planning/pollution board/geology and mining and DHS-food license etc.
  • Requisite license from Tax & Excise if trade is related to liquor.
 Name of Officer:- Shri Tai Arun
Designation: Trade Development Officer
Contact No. 8130686121
e-mail ID: taiarun21@gmail.com
13 Trade License Renewal
  • UBIN
  • Trade License (Scan copy)
  • Fee:Online
 Name of Officer:- Shri Tai Arun
Designation: Trade Development Officer
Contact No. 8130686121
e-mail ID: taiarun21@gmail.com
14 LPC As per Govt. Norms Name of Officer:- Shri Nakap Hina Nabam
Designation: DLR&SO
Contact No. 9402778221
e-mail ID: dlrsoyupia@gmail.com
15 Land Allotment Certificate As per Govt. Norms Name of Officer:- Shri Nakap Hina Nabam
Designation: DLR&SO
Contact No. 9402778221
e-mail ID: dlrsoyupia@gmail.com
16 NOC (For DPC/MACP etc).
  • NOC from concerned Administrative Officer of the area.
  • Self Declaration executed before the Executive Magistrate.
  • Application in prescribed format.
 Name of Officer:- Shri Tabang Bodung
Designation: ADC (HQ)
Contact No. 9402008316
e-mail ID: dc-ppare-arn@nic.in
  • Grievance Redressal Mechanism:
    • ADC (HQ) is designated as the Grievance Redressal Officer for the purpose of services delivered from Deputy Commissioner Office with the assistance of District e-governance Officer.
      Name of the Officer: Shri Tabang Bodung, ADC
      Mobile No. 9402008316
      e-mail ID : dc-ppare-arn@nic.in
      Smti Tadar Rhiniam Nikh, District e-gov. Officer.
      e-mail ID: rhiniam@gmail.com.
      Contact No. 7005277088

      If you are not satisfied with any service, please contact:

Designation Name of Officer Mobile No. Email Id Whatsapp
Deputy Commissioner Shri Pige Ligu 9436041816> dc-ppare-arn@nic.in
pigeligu@gmail.com 		(Whataap)
97740159882
Additional Deputy Commissioner Shri Tabang Bodung 9402008316 9402008316
EAC(GA) Smti. Dolma Wangjom 9774999601 9774999601
Circle Officer Dr. Yakar Dawe 9436635706 9436635706